These Terms and Conditions (“Terms”) form a legal agreement between Zeller Inc. "Zeller", "we", or "our" and you "User" or "you". By using the Zeller platform, you agree to these Terms. If you do not agree, please stop using the service.
1. Services Provided
- Upload and manage leads
- Automate outbound calls, texts, and AI-assisted follow-ups
- Schedule meetings via Google Calendar and Zoom integrations
- Analyze campaign results and activity
We may modify, add, or discontinue features at any time.
2. User Responsibilities
- Provide accurate registration and account details
- Use Zeller only for lawful purposes and in compliance with all applicable laws
- Follow marketing and communications laws such as TCPA (U.S.), CASL (Canada), GDPR (EU), or similar
- Do not use Zeller for spam, harassment, or fraudulent activity
We may suspend or terminate accounts that violate these rules.
3. Accounts & Security
- You are responsible for keeping your login credentials secure
- Notify us immediately if you suspect unauthorized account access
- Zeller is not liable for losses caused by compromised accounts
4. Billing & Subscriptions
- Zeller operates on a subscription basis (monthly or annual plans)
- Fees are non-refundable except as required by law
- We may update pricing with prior notice
- Non-payment may result in suspension or termination
5. Intellectual Property & Data Ownership
- Your Data: You retain ownership of leads, scripts, and content you upload. You grant us a license to process it to provide services.
- Our IP: All rights to Zeller’s software, AI prompts, branding, and designs remain with us. Copying, reverse-engineering, or reselling is prohibited.
- Third-Party Integrations: Services like Google Calendar, Zoom, and Vapi have their own terms. Zeller is not responsible for their performance.
6. Disclaimers & Limitations
- Zeller is provided “as is” and “as available”
- We do not guarantee uninterrupted service or successful appointment scheduling
- To the maximum extent permitted by law, our liability is limited to fees paid in the last 12 months
- We are not responsible for indirect or consequential damages, including lost profits or missed opportunities
7. Termination
- We may suspend or terminate accounts for violations of these Terms or non-payment
- You may cancel your subscription anytime in your account settings
8. Governing Law & Disputes
These Terms are governed by the laws of [Province/State, Country]. Disputes will be resolved first through informal negotiation, then binding arbitration unless otherwise required by law.
9. Changes
We may update these Terms from time to time. Updated versions will be posted here with a new effective date. Continued use of Zeller means you accept the updated Terms.