Privacy Policy

Effective Date: September 5, 2025

Zeller Inc. "Zeller", "we", or "our" is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

  • Google account email (upon OAuth login)
  • Access to your Google Calendar (if explicitly authorized)
  • Lead and campaign data you upload (e.g., contacts, scripts, tags)
  • Basic usage and analytics data to improve the service

2. How We Use Your Information

  • To schedule meetings on your behalf via Google Calendar
  • To manage availability and send reminders
  • To power outbound calls and conversations via Vapi
  • To improve service reliability and provide customer support

3. Data Protection

  • OAuth tokens are encrypted and stored securely per user
  • Access to your data is restricted to authorized staff and systems
  • We do not sell or expose your data to unauthorized third parties

4. Retention and Deletion of Google User Data

We retain Google user data only as long as necessary to provide scheduling functionality. If you disconnect your Google account or request deletion, we remove all associated Google Calendar data from our systems within 30 days.

To request data deletion, please email hello@zellerai.com. We process requests within 7 days.

5. Third-Party Services

We rely on trusted providers to deliver core functionality:

  • Google — for Calendar scheduling (OAuth login and availability checks)
  • Vapi — for AI voice assistant calls. In the course of service, Vapi may temporarily process limited data (emails, phone numbers, transcripts) strictly to support the call experience. Vapi does not use this data for marketing. Review their policy here: https://vapi.ai/privacy.

6. Revoking Access

You may revoke our access to your Google account anytime at: https://myaccount.google.com/permissions.

7. Compliance with Google API Services Policy

Zeller’s use and transfer of information received from Google APIs complies with all applicable Google API policies, including:

We do not access Gmail, Docs, Drive, or Photos. Calendar access is requested solely for scheduling functionality, in strict accordance with these policies.

8. Changes

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.

9. Contact Us

For questions, concerns, or data removal requests, contact us at: hello@zellerai.com